Our Commitment to Your Satisfaction: Hassle-Free Returns and Exchanges

At The Uncool Guy, we prioritize your satisfaction with every purchase. If, for any reason, you’re not entirely happy with your order, our Refund Policy ensures a seamless resolution process.

Returns and Exchanges: Flexibility for Your Convenience

• Purchases made on theuncoolguy.com can be returned within 15  days, with certain exceptions. To qualify for a return, items must be in their original condition—unworn, unwashed, and accompanied by all accessories. The original packaging and tags must also remain intact and in their original state.

Refund Process: Timely Resolution, Peace of Mind

• Refunds will be processed within 5-7 working days from the date of return receipt.
• The refunded amount will be credited to your bank account through the original payment method.

Defective or Damaged Items: Swift Assistance

• Contact our Customer Help team immediately upon receiving a defective or damaged item for prompt resolution.

Initiating a Return: Simple Steps for Your Convenience